These terms and conditions for the online store screwpilestore.com, owned and operated by Porvoon Paalupiste Oy, later: ”screwpilestore” -contain the conditions on which Paalupiste Oy supplies any products listed on the web shop to consumers. By using the online store ”screwpilestore” the user agrees to be bound by these terms and conditions.
Screwpilestore reserves the right to change these terms and conditions at any time without prior notice. All orders are subject to the terms and conditions in force at the time of the order. Screwpilestore is entitled to reject and terminate an order, if the customer has breached these terms and conditions or acted unlawfully.
The consumer legislation in force in Finland and the European Union shall be applied to the orders. All amendments to legislations shall enter into force as such, unless otherwise stipulated. Nothing in these terms and conditions shall affect or exclude the statutory rights of a consumer.
2. Contact information
Porvoon Paalupiste Oy
The online store is open throughout the day. Screwpilestore reserves the right to remove the service or parts thereof temporarily out of use due to e.g. maintenance of the web site or equipment.
When making an order, the customer shall provide his/her contact information containing at least: name, address/delivery address (P.O. box is not accepted), telephone number and e-mail address.
The store does not sell products to retailers or distributors. Retailers and distributors should contact Paalupiste Oy. (firstname.lastname@example.org)
The web shop shall collect and maintain customer information as stated in the Privacy & Security page.
4. Products and prices
All prices are in euros and contain value added tax (excluding Norway and Switzerland), but not delivery costs. The sum payable for the order is defined by the prices in force at the time of order. The prices may change at any time without notice.
Screwpilestore reserves the right to restrict the sale of goods in exceptionally large quantities.
Product availability is not guaranteed. Only products on order confirmation will be dispatched.
Screwpilestore reserves the right to cancel an order based on any apparent price error. (Such as a pricing mistake where the selling price on screwpilestore.com is significantly and clearly not accurate.)
5. Payment methods
Payment for the orders is made by online bank payment, a credit or a debit card via Stripe or by PayPal.
Porvoon Paalupiste Oy will be shown as the seller in the account information and the credit card bill.
After payment, Screwpilestore will send an order confirmation for the ordered products. It is not possible to change the order after payment.
The payment service is offered by Stripe in co-operation with banks and credit institutions. You as a consumer are not required to register or pay extra costs for using the payment service.
6. Delivery and delivery time
Deliveries are made by DSV or Schenker or DHL Freight depending on the size and destination of the shipment. Deliveries are made within the European Union as well as Norway and Switzerland. The customer is liable for the delivery information he/she has provided.
Delivery time depends on the availability of the products. The delivery time for the products that are in storage are given in the “Payment and Delivery” –section of the web shop. Delivery costs are paid at the same time as the payment of the order.
7. Force majeure
Screwpilestore is not liable for any damage caused by breach, error or delay in managing the orders or delivery that are attributable to causes beyond its control that it has not been able to foresee or avoid. A force majeure situation consist (including without limitation) governmental acts, war or threat of war, riot or civil commotion, personnel’s illness, problems with postal service, electrical or internet failure, electrics that are not attributable to Screwpilestore, detainment caused by fire or other accident or strike, lock-out, boycott or embargo. Force Majeure or other aforementioned event entitles Screwpilestore to halt deliveries for the duration of the event. In case the Force majeure lasts over three months, both Screwpilestore and the customer are entitled to terminate the order without obligation to pay damages.
8. Right to return and withdrawal right (private consumers)
A consumer has the right to withdraw from the contract of sale within 14 days from the receipt of the products, or in case the delivery consisted of several lots, the receipt of the last lot of products belonging to the same order. To meet the withdrawal deadline, it is sufficient to send the communication concerning the excercise of the right of withdrawal before the 14 day withdrawal period expires. This can be done by contacting customercare@screwpilestore.
In this case the customer shall return the products to Screwpilestore at the provided address no later than fourteen days from the day on which the customer has communicated his/her intention to withdraw from the contract.
If the customer withdraws from the contract, all received payments, including delivery costs will be reimbursed without delay and in any case no later than fourteen days from the day on communication about withdrawal has been received. The customer is liable for the costs for returning the products.
The customer is entitled to return the products in the same condition as they were, when he/she received them. The customer is liable for any diminished value of the products resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the products.
9. Reclamations and returning a faulty product
The customer shall check the condition of the delivery and the delivered products without delay and in any case within 7 days from receiving the delivery. Any reclamations for false or faulty products shall be made to customercare@screwpilestore.
com. In case reclamation concerns damage due to delivery, the reclamation shall contain a picture of the object.
These terms and conditions are ultimately governed by, construed, and enforced in accordance with the laws of Finland excluding its choice of law principle. Any and all disputes arising from these terms and conditions or in connection with this Web site shall be exclusively submitted to and finally resolved by the competent courts of Finland, to the jurisdiction of which courts you are to submit.