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Shipping

We ship all over the European Union, Switzerland and Norway.

Shipping cost

   -European Union (EU) Countries, Norway & Switzerland

Currently, we offer flat rate shipping depending on weight as follows:
Weight 10kg or less – 15€
Weight 11-30kg -29€
Weight 30+kg -39€

On larger orders, shipping is free of charge:
Order total 1500€ – Free shipping

Returns & Exchanges

If you wish to return your order, please contact customercare@screwpilestore.com. If a delivered product seems faulty, please attach pictures of the item.

You have the right to return or exchange any product within 14 days of delivery. The customer has the right to return an item if:

  • The item has not been used,
    The item is in the condition that the customer received it
    The item has been repackaged in its original or an equivalent package.

Freight costs on returns are on the customers expense (when item is not faulty).
If you return or exchange an item, you are responsible for the risk of possible damage.
A damaged item will not be accepted as a return or exchanged if it cannot be established that the item has been damaged during the first shipping.

PAYMENT METHODS

You can pay with all major debit / credit cards and PayPal.

Debit and credit card payments are processed securely by Stripe, which is a service used by thousands of online shops around the world..